4.9
(11 ratings)
2 Weeks
·Cohort-based Course
Create documentation to more easily hire, train, and repeat work efficiently to reduce stress and achieve your business growth goals
Course overview
In this course you will create actual documentation you can use in your job, to eliminate the roadblock of starting, relieve your workload stress, train team members, improve processes to meet business goals, iterate or experiment more efficiently, and more.
Next cohort: June 18-28, Tuesdays and Fridays at 9am Pacific time. 90-120 minute sessions. Scroll down for more details.
01
Founder, CEO or founding team member who wants to easily train others to efficiently take over their work and run it reliably
02
A founder making their first hire, or a first hire of a department, trying to prioritize what to do first, and what to delegate
03
Operationally-minded team members tired of being tactical and reactive instead of strategic and proactive
New habits are hard to form, and knowing where to start can help you overcome procrastination and feeling overwhelmed. Determine the starting point that will make your documentation journey the most successful. (Find a blog on prioritization here.)
Learn how to clearly describe the steps needed so the process is easy to understand and relay. This is especially helpful to onboard and train new team members.
Documentation that isn't used isn't effective. Learn how to create a scalable system that can be standardized across the business, to keep it easily updated, relevant, and useful.
We will provide you with tactics to convince others to join you to create a documentation culture, including overcoming any "move fast and break things" objections to writing anything down.
NOTE: This course is suitable for a range of experiences, and does not dive into technical process levels or process maps
5 interactive live sessions
Lifetime access to course materials
14 in-depth lessons
Direct access to instructor
1 project to apply learnings
Guided feedback & reflection
Private community of peers
Course certificate upon completion
Maven Satisfaction Guarantee
This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.
How to Document Your Business Processes
Week 1
Jun 18—Jun 23
Events
Tue, Jun 18, 4:00 PM - 5:30 PM UTC
Fri, Jun 21, 4:00 PM - 5:30 PM UTC
Modules
Free preview
Free preview
Week 2
Jun 24—Jun 28
Events
Mon, Jun 24, 4:00 PM - 5:00 PM UTC
Tue, Jun 25, 4:00 PM - 6:00 PM UTC
Fri, Jun 28, 4:00 PM - 6:00 PM UTC
Modules
Free preview
Free preview
Post-Course
Modules
4.9
(11 ratings)
9:00am-10:30am or 11am PST
If these dates and times are not convenient for you, consider the workshops or on-demand version of this course.
Identifying where to start and STARTING to write a process.
Includes breakouts for identifying and prioritizing processes/tasks to document, and also for writing your first piece of simple documentation using a template.
Improving your processes with naming conventions, standard formatting, media, and overcoming roadblocks.
Includes breakouts to improve your documentation homework from Class 1.
Optional: Office Hours, for anyone who wants help with homework, accountability time for doing homework, or other questions for the instructor
Creating a system to keep documentation in use and updated, for yourself and to start involving others to share the responsibility.
Includes breakout to draft your system ideas.
Construct a compelling case to convince your team why documentation is essential for success.
Includes breakouts with several role-plays for overcoming objections.
Operations Educator
Jen's work includes building and documenting plans, processes, and programs that have generated up to 50% of revenue, such as a knowledge management program (wiki), a comprehensive employee onboarding program, and a referral partner program for Remotish, a HubSpot RevOps agency where she started as employee ~1 and held many roles across the business, most recently as Sr. Operations Manager. She earned the 2022 Heroes of RevOps award from Revenue.io. She is a course creator and instructor for the new RevOps bootcamp from HubSpot Academy. She was a guest professor for the HubSpot Revenue Operations certification, a RevOps correspondent at INBOUND2021 & 22, a speaker at HubSpot’s 2022 World Certification Week, and a panelist on the INBOUND After Hours show and the MoPros Career Fair. Jen is writing a book about RevOps, to combine her love of research, writing, and lifelong learning.
June 2024 Cohort 9
$399 USD
Dates
Payment Deadline
Amanda Kinbrum
Heather Robinette
Melissa McCready
Ben Donahower
Abbey Gonka
Mary Stovall
Daniel Secareanu
Mariana Godsen
If you know you need to start documenting your business processes to experience the benefits of:
Then overcoming overwhelm can be the hardest part. There is SO much you could document in your job!
Use this free template to discover frequent processes, to help you decide where to start prioritizing. Copy it into your preferred doc. format.
This is the prep work for my How to Document Your Business Processes class.
You'll also receive weekly documentation emails. Read more here.
June 2024 Cohort 9
$399 USD
Dates
Payment Deadline