Resources - General Operations and Management

Operations and Management Resources

A curated collection of resources about operations and management.

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Most of the content below is pulled from this newsletter.

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Training for the Modern Manager from Want to Work There
Marketing on Purpose from Open Lines Marketing
Time Autonomy from Culturish
Calendar blocking course from Beyond the Chaos
Remote Work certification from Workplaceless
IDEO U offers many courses and certifications on rare-to-find topics such as Change Leadership and Human-Centered Strategy
COO course from Operations Nation
Director of Operations certification from Natalie Gingrich/The Ops Authority
Second in Command Academy from Sarah Guidas
Manager and leadership training from LifeLabs Learning
ProcessDriven Foundations -- ProcessDriven
Radical Candor training from Joyous
People School from the Science of People
People Analytics 101 (free) and Practical People Analytics course from Tskhay & Associates
Chief of Staff certification from Nova
Management Essentials Training from Ethena (many other courses, too)

Allison Barr Allen writes an Ops Excellence Series: Lessons from Planning Processes at Uber
Operations Nation shares Chapter 4: How to Position Your COO Self in a Team
CultureAmp shares a change adoption guide
Want To Work There shares a guide to creating a team charter
Want To Work There shares an ideal workplace culture exercise
Blink’s guide to writing an internal comms strategy
Workday's 30/60/90 Day Internal Comms Checklist
Erica Dhawan’s Digital Body Language book
First Round Review shares The 25 Micro-Habits of High-Impact Managers
Justin Welsh's solopreneur resource library
Databox writes about creating business progress reports, with examples of dashboards to include along with your report (or embed text in each report to explain the results in more detail)
Elevation shares a Chief of Staff resource library
Bene Bono shares their guide for being a manager
Progression.fyi has examples of public career development frameworks

Ben Stroup’s newsletter — The Velocity Factor — delivers a practical approach to change, leadership, and growth so you can navigate uncertainty, streamline operations, and unlock new opportunities for impact.
Jill Felska's Want to Work There newsletter