Which Documentation Course is Right for Me?
There are many formats for this course. This page will help you choose the best fit for your needs.
Quiz and page contents
You can complete the quiz version of this page here, which is probably easier than scrolling:
Page topics:
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Should I take live classes or on-demand classes?
- Includes questions about enrolling as a team or individual
- Which live course should I take?
- Which on-demand course should I take?
Are you enrolling as one individual or as a team?
Individuals -- click here to continue the questions
This includes individuals reimbursed by their companies.
Teams -- continue the questions here:
Do you have someone on your team who can hold your team accountable to completing an on-demand course, completing the coursework, and making sure learnings are discussed and put into place?
Yes, I do have a project manager or other internal accountability partner
If you have someone on your team who can facilitate all of that project management and follow-up with your team, then on-demand classes should work fine if you're looking for a lower-budget solution!
See your choices of on-demand courses.
- I do offer a low-risk solution where the $ spent on the on-demand course is applied as a discount toward the full live course, if you're still not sure if you want live or on-demand.
- There is no team discount on the on-demand courses yet, though if it's 10 or more people, I can create a discount! Contact me.
- The workbook can be shared/copied among a team, each person doesn't have to purchase it individually (the workbook is sold separately for most on-demand courses, but it is included in live courses).
If you think you may still want live courses, continue here.
No, and that sounds like a lot of work!
On-demand courses, in general, have a very low completion rate :(
Despite the email follow-ups I send to remind you to finish it!
So the live courses are good for:
- Accountability
- Making time on the calendar when someone expects them to show up for class
- Having someone else (me) arrange all the discussions and ask about completed work.
However, it would still be helpful to have someone(s) on your team make sure the learnings make their way into your knowledge base, project management system, etc., once decisions are made for how you want to customize the information for your business.
The live courses have a ~30% discount for teams over 3 people; contact me for an invoice link that applies that discount to enroll all team members at once.
Live cohort courses are also good if your team wants to learn and discuss with people from other companies (depending on other class members who enroll).
Choose between the live courses.
What if the dates and times of the live cohort courses are not convenient for me or my team?
- I could create a private class/cohort for you or your team. I don't yet have prepared pricing and options for this, so contact me to ask about this option.
- Note that I am in the US Pacific time zone and may not be an awesome teacher in the middle of the night or before 7AM. If your time zone doesn't align well, the on-demand courses may be a better choice.
Have you ever purchased an on-demand course and never finished (or started) it?
Yes, I am an unfinished course collector
To get the most out of this course, you actually need to complete the videos AND the homework between the classes.
But we are all busy with 100 competing priorities, so if you need:
- some accountability help
- time reserved on your calendar not just for lecture time but also for the work time and discussions included in class
- someone waiting for you to show up
- someone to help you through roadblocks to gain momentum
The live courses may be the best choice. Continue the questions below about real-time discussions.
No, I finish most on-demand courses
Congrats on your motivation and systems for finishing classes on your own! On-demand courses may work for you - continue here to choose an on-demand course.
Do you want to discuss your choices and questions in real-time with peers and an instructor?
Yes, I want to make sure I'm going down the right path with my documentation work and hear what others are doing
If live courses are in your budget, they may be a good choice to chat with other professionals facing similar problems, and get feedback from an instructor. Continue the next question below about time zones.
No, I am not yet comfortable or in need of discussing my work
An on-demand course may work best with your needs. Continue to choosing an on-demand course.
Are you available for classes in the US Pacific time zone? Usually mornings, for 90-180 minutes
Yes, I can make that work
Great! Live courses could be an option for you.
Continue to choosing a live course.
No, I am busy or sleeping
The on-demand classes will probably be your best option.
Which of the live courses should I take?
Do you have any usable documentation?
Yes
A workshop may be enough...but continue below to keep answering questions.
Note that the $149 workshop price will be discounted from the full course price, should you choose to take a workshop first and the full course after that. This creates a lower risk in your decision-making process for which course to take.
No
The full course will be most helpful since it includes the first session, prioritizing where to start and help getting started, then getting you started writing the documentation to gain momentum, and then learning how to split up the workload so it doesn't seem like an impossible task.
Do you need help in ALL of the topics: Prioritizing where to start, writing documentation, creating a system to continue documenting and maintenance across the team or company, building a culture of documentation?
Yes
The full, 4-session live course is the best choice. Learn more and enroll here.
No
Continue to the next question.
Do you need help starting projects in general, overcoming procrastination?
Yes
The full course is the best bet since there are no workshops on this topic by itself.
No
Continue to the next question.
Do you need to gain buy-in to start or expand documentation efforts across the team or company?
Yes
The full course is the best bet since Class 4 covers overcoming objections and building a culture of documentation. In Class 1, we talk about what documentation to start creating first if leadership buy-in is your concern. There currently are no workshops on these topics by themselves.
No
A workshop may be enough for you! Continue to the next question to learn which workshop is best.
Do you feel confident in your documentation writing skills and template?
Yes
The systems workshop may be a good choice -- continue to the next question to check.
No
The writing workshop may be your best choice. Learn more and enroll here.
Do you need help to ensure documentation is consistently created and kept updated?
Yes
The systems workshop may be the best choice.
No
You may not need a course!
If you don't have your thoughts and processes documented, about all the above documentation topics, you may want to purchase the course workbook to help you start on that task!
Otherwise, you can see a lot of the course content on or linked within this webpage, 'How to Document Your Business Processes,' to learn more about the above topics.
Do you work in marketing operations or revenue operations?
Yes
The on-demand course at marketingops.com may be the best fit for your needs! The resources are customized for marketing ops.
No
Continue the questions below.
Do you have any usable documentation?
Yes
One of the individual session topic classes may be enough, but continue the questions to make sure.
Note that the individual class price will be discounted from the full course price, should you choose to take a class and the full course after that. This means there is a lower risk in decision-making when choosing a course.
No
The full course will be most helpful since it covers all the topics to get you started and gain momentum in documentation.
If you're still not sure, continue the questions below.
Do you need help in ALL of the topics: Prioritizing where to start, writing documentation, creating a system to continue documenting and maintenance across the team or company, building a culture of documentation?
Yes
The full, 4-session course is the best choice. Learn more and enroll here.
No
Continue to the next question.
Do you need help starting projects in general, overcoming procrastination?
Yes
The prioritization class may be the best choice.
No
Continue to the next question.
Do you need to gain buy-in to start or expand documentation efforts across the team or company?
Yes
The culture class may be your best choice.
No
Continue to the next question.
Do you feel confident in your documentation writing skills and template?
Yes
The systems class may be a good choice -- continue to the next question to check.
No
The writing class may be your best choice. Learn more and enroll here.
Do you need help to ensure documentation is consistently created and kept updated?
Yes
The systems class may be the best choice.
No
You may not need a course!
If you don't have your thoughts and processes documented, about all the above documentation topics, you may want to purchase the course workbook to help you start on that task!
Otherwise, you can see a lot of the course content on or linked within this webpage, 'How to Document Your Business Processes,' to learn more about the above topics.