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Jen Bergren

Jen Bergren

Recent Posts

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Process Strategy in RevOps: Book excerpt

It's been a while since I shared a book excerpt in the book newsletter, which I had started for accountability and sharing insights before I finally complete the 'What is RevOps?' book...but it ...
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RevOpsAF Conference Part 3

RevOps Co-op's RevOpsAF conference was recently held in San Diego, as the first RevOps Conference created by RevOps Professionals for the RevOps Community. I wrote about the first few sessions I ...
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RevOpsAF Conference Part 2

RevOps Co-op's RevOpsAF conference was recently held in San Diego, as the first RevOps Conference created by RevOps Professionals for the RevOps Community. I wrote about the first few sessions I ...
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RevOpsAF Conference Part 1

I recently attended RevOps Co-op's RevOpsAF conference here in San Diego, which was the first and only RevOps Conference created by RevOps Professionals for the RevOps Community.
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Documenting Processes and Building Communities on The RevOps Review Podcast

Thank you to Jeff Igancio for inviting me to the RevOps Review podcastto talk about documenting processes and building community!
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Trainual's How to Build a Business Playbook Masterclass

I recently watched Trainual's How to Build a Business Playbook masterclass since it is related to documentation, and I hope this overview, summary, and takeaways are helpful!
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How to Overcome Objections to Documentation: Part 4

When you're trying to convince people to use, create, update, or manage documentation, you'll likely face objections. Because most companies don't have a good practice of process documentation, many ...
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How to Overcome Objections to Documentation: Part 3

Many people have never experienced the benefits of written, updated standard operating procedures (SOPs). This inexperience means you may face many objections when you're trying to introduce process ...
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How to Overcome Objections to Documentation: Part 2

If you're trying to start a culture of documentation at your company, you'll likely face objections from people who've never experienced the benefits of written, updated standard operating procedures.
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How to Overcome Objections to Documentation: Part 1

Once you've started your process documentation efforts on your own, you may start to think about how to involve other people at your company in documentation. At that point, you will probably receive ...
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